Frequently Asked Questions
How should I handle the payment for Sample Cost and Transport Expenses? +
Sample Cost and Transport Expenses should be prepaid to Advanced Business Solutions.
Can I pay for the Sample Cost and Transport Expenses upon receipt of the sample? +
It is required to prepay the Sample Cost and Transport Expenses to Advanced Business Solutions.
What is the preferred method of payment for the Sample Cost and Transport Expenses? +
The preferred method of payment will be communicated by Advanced Business Solutions.
Are there any additional charges associated with the export sample process? +
Any additional charges related to the export sample process will be outlined by Advanced Business Solutions.
Can I use my own shipping provider for the transport of the export sample? +
The transport of the export sample should be arranged as per the guidelines provided by Advanced Business Solutions.
How soon after payment will the export sample be dispatched? +
The dispatch timeline will be confirmed by Advanced Business Solutions upon receipt of payment.
What happens if there are delays in the delivery of the export sample? +
Any delays will be communicated by Advanced Business Solutions along with the appropriate course of action.
Can I track the shipment of the export sample once it has been dispatched? +
Tracking information will be provided by Advanced Business Solutions upon dispatch.
Is insurance included in the transport expenses for the export sample? +
Details regarding insurance coverage will be specified by Advanced Business Solutions.
Who should I contact for further inquiries or assistance regarding the export sample process? +
Please reach out to the designated contact at Advanced Business Solutions for any additional inquiries.
What is the process for testing the quality of a shipment? +
The shipment will be tested in Government Approved Labs and, if necessary, in Private Labs chosen by the customer.
Who is responsible for covering the cost of testing in Private Labs? +
The cost will be borne by the customer.
Why is it important to have a shipment tested for quality? +
Quality testing ensures that the shipment meets required standards and is safe for use or consumption.
Can the customer choose which Private Lab to use for testing? +
Yes, the customer can choose a Private Lab of their choice.
Are there any requirements for the Private Lab chosen by the customer? +
The Private Lab must be government-approved and certified for quality testing.
Will the customer be informed of the results of the quality testing? +
Yes, the customer will receive reports from both Government and Private Labs.
What happens if the shipment does not pass the quality testing? +
If the shipment fails quality testing, it will not be approved for further transportation until issues are resolved.
Who is responsible for ensuring the shipment meets quality standards? +
The shipping company is responsible for ensuring shipments meet quality standards before transport.
Are there additional costs for quality testing in Government Approved Labs? +
No, testing in Government Approved Labs is included in shipping fees.
Can the customer request retesting if not satisfied with results? +
Yes, customers can request retesting at their own expense if not satisfied with initial results.